Frequently Asked Questions
Q: How can I access the new client site?
A: To access the new client site, you can visit our website and click on the "Client Login" button. You will then be prompted to enter your login credentials to access the client site.
Q: What can I do on the client site?
A: The client site allows you to securely access and manage your legal documents, communicate with your attorney, schedule appointments, track the progress of your case, and access any updates or important information related to your legal matters.
Q: Is the client site secure?
A: Yes, the client site is designed with robust security measures to ensure the confidentiality and protection of your sensitive information. We employ encryption technology and industry-standard security protocols to safeguard your data.
Q: Can I share documents with my attorney through the client site?
A: Absolutely! The client site provides a secure platform for document exchange. You can easily upload and share documents with your attorney, eliminating the need for physical document exchange and ensuring efficient communication.
Q: Is there an area to store information for heirs?
A: Yes, our client site provides a designated section where you can securely store important information for your heirs. This feature allows you to organize and share relevant documents, instructions, and other details with your chosen beneficiaries, ensuring a smooth transition of your estate in the future.
Q: Can I track the progress of my case on the client site?
A: Yes, the client site provides real-time updates on the progress of your case. You can track important dates, milestones, and any updates or documents related to your case, ensuring that you stay informed throughout the legal process.
Q: How do I reset my password for the client site?
A: If you need to reset your password for the client site, you can do so by clicking on the "Forgot Password" link on the login page. Follow the instructions provided to securely reset your password.
Q: Is there a mobile app for the client site?
A: Currently, we do not have a dedicated mobile app for the client site. However, you can access the site through a web browser on your mobile device, allowing you to conveniently manage your legal matters on the go.
Q: Can I schedule appointments with my attorney through the client site?
A: Yes, the client site allows you to schedule appointments with your attorney at your convenience. Simply access the site and choose a suitable date and time from the available options.
Q: How can I contact support if I have any issues with the client site?
A: If you encounter any issues or need assistance with the client site, our dedicated support team is here to help. You can contact our support team via email or phone, and we will promptly address your concerns to ensure a smooth user experience.
We hope these FAQs have addressed your concerns regarding our new client site. If you have any additional questions, please do not hesitate to reach out to our support team. We are here to assist you and provide you with the best experience possible.